User Management Errors
Below is a table describing various error messages the web service may return during user management workflow.
| Error Message | Description |
|---|---|
| Username not found | This is returned by the legacy method ChangeActivateStatus. That method is deprecated. Please use ChangeActivateStatusById. |
| Username/Password is incorrect. | This is returned by the legacy method ChangeActivateStatus. That method is deprecated. Please use ChangeActivateStatusById. |
| Error: Invalid token – OR – Bad Token Information. Please authenticate. | This may be returned if you are attempting to use an API Key without the proper creation of an administrative account or if your token has been revoked. |
| Error: User with that systemUserId doesn’t exist. | This may be returned if the system cannot locate the user record associated with the given systemUserId. |
| Error: Failed to change user status. | This may be returned if an error was encountered during the process of changing a user’s status. Some client integrations may wish to use an account’s activation status for billing. This message assists in ensuring that any failure in the process is gracefully handled. |