Session Management Errors

Below is a table describing various error messages the web service may return during session management workflow.


Error Message Description
Error: Bad Token Information. Please authenticate. This may be returned if you are attempting to use an API Key without the proper creation of an administrative account or if your token has been revoked.
Error: Username not found. This may be returned if no user with the given email address could be located in the system.
Error: <File Name> did not upload. This may be returned if there was a problem processing the document uploaded.
Error: All signers must have a last name and valid email address. This may be returned if the lengths of the lists of signer last names and emails don’t match.
Note: that while signer first names are not required last names and email addresses are required to create a signer in the session.