Session Management Errors
Below is a table describing various error messages the web service may return during session management workflow.
| Error Message | Description |
|---|---|
| Error: Bad Token Information. Please authenticate. | This may be returned if you are attempting to use an API Key without the proper creation of an administrative account or if your token has been revoked. |
| Error: Username not found. | This may be returned if no user with the given email address could be located in the system. |
| Error: <File Name> did not upload. | This may be returned if there was a problem processing the document uploaded. |
| Error: All signers must have a last name and valid email address. | This may be returned if the lengths of the lists of signer last names and emails don’t match. Note: that while signer first names are not required last names and email addresses are required to create a signer in the session. |