Session Management Errors
Below is a table describing various error messages the web service may return during session management workflow.
|Error: Bad Token Information. Please authenticate.||This may be returned if you are attempting to use an API Key without the proper creation of an administrative account or if your token has been revoked.|
|Error: Username not found.||This may be returned if no user with the given email address could be located in the system.|
|Error: <File Name> did not upload.||This may be returned if there was a problem processing the document uploaded.|
|Error: All signers must have a last name and valid email address.||This may be returned if the lengths of the lists of signer last names and emails don’t match.
Note: that while signer first names are not required last names and email addresses are required to create a signer in the session.